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Accessibility Statement

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Last Updated: April 5, 2025

At JP Solutions, we are committed to ensuring our website (jpsolutions.com) and AI call-handling services are accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, providing an inclusive experience for clinic and salon owners and their clients.

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Our Commitment

We aim to make our website and services accessible by:

  • Designing with clear, readable fonts (e.g., "Roboto" at 16px minimum) and high-contrast colors (e.g., blue #007BFF on white #FFFFFF).

  • Providing text alternatives for non-text content, such as alt text for images (e.g., the iPhone mockup in the hero section).

  • Ensuring keyboard navigation for all interactive elements (e.g., forms, buttons).

  • Supporting screen readers with proper HTML structure and ARIA labels (e.g., for the onboarding questionnaire form).

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Measures Taken

  • Website Design: Our site uses Wix, which supports accessibility features like keyboard navigation and screen reader compatibility. We’ve customized the "u2iPS" template to meet WCAG 2.1 AA standards.

  • Form Accessibility: The onboarding questionnaire includes labels, placeholders, and error messages that are screen-reader-friendly.

  • Video Accessibility: The demo video includes captions and a transcript, accessible via a link below the video player.

  • Color Contrast: We ensure sufficient contrast ratios (e.g., 4.5:1 for text) to aid users with visual impairments.

  • Testing: We regularly test our site with tools like WAVE and manual checks to identify and fix accessibility issues.

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Known Limitations

While we strive for full accessibility, some areas may have limitations:

  • Third-Party Integrations: Features like Stripe payment forms or Retell AI call interfaces may not be fully under our control. We work with these providers to ensure accessibility where possible.

  • Older Browsers: Some accessibility features may not work in outdated browsers. We recommend using the latest versions of Chrome, Firefox, or Safari for the best experience.

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Feedback and Support

We welcome feedback on how we can improve accessibility. If you encounter any barriers or need assistance, please contact us:

  • Email: info@jp-solutions.co

  • Phone: +421 905 762 699
    We’ll respond within 48 hours and work to address your concerns.

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Continuous Improvement

We are committed to ongoing improvements in accessibility. This statement will be reviewed and updated annually or as needed to reflect changes in our practices or technology.

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